All Systems Operational

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Maxihost publishes on this page the latest information on availability of its services. Sign up to receive information via email or SMS about intermittency or unavailability. We will also tell you about future scheduled maintenance on our infrastructure.

Regions Operational
90 days ago
99.97 % uptime
Today
MH1 (Sao Paulo) ? Operational
90 days ago
99.83 % uptime
Today
SP1 (Sao Paulo) ? Operational
90 days ago
100.0 % uptime
Today
MI1 (Miami) ? Operational
90 days ago
100.0 % uptime
Today
CH3 (Chicago) ? Operational
90 days ago
100.0 % uptime
Today
LA2 (Los Angeles) ? Operational
90 days ago
100.0 % uptime
Today
NY2 (New York) ? Operational
90 days ago
100.0 % uptime
Today
SYD1 (Sydney) ? Operational
90 days ago
100.0 % uptime
Today
DAL2 (Dallas) ? Operational
90 days ago
100.0 % uptime
Today
SAN (Santiago) ? Operational
90 days ago
99.97 % uptime
Today
Services Operational
90 days ago
99.97 % uptime
Today
Dashboard ? Operational
90 days ago
99.97 % uptime
Today
API ? Operational
90 days ago
99.97 % uptime
Today
Authentication ? Operational
Developer Docs ? Operational
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 15, 2021

No incidents reported today.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021
Completed - The scheduled maintenance has been completed.
Jun 2, 02:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 22:00 GMT-03:00
Scheduled - Our automation tool will be undergoing scheduled maintenance on June 2nd and will be unavailable for the period informed below:

Date: June 2nd
Start Time: 01:00 AM UTC
End Time: 05:00 AM UTC

The goal of this maintenance is to upgrade our infrastructure on working with more regions. The maintenance window is 4 hours, however, we do expect it to be over sooner.

During this maintenance period, you will not be able to:

* Deploy bare metal servers.
* Reinstall your servers.

Please be aware that this maintenance will not affect your servers in any way. Our operations team ([email protected]) is available to answer any questions you might have concerning this activity.
Jun 1, 20:22 GMT-03:00
Jun 1, 2021
Resolved - Summary

On 1st June, the Maxihost API was unavailable for 12 minutes from 8:58 PM UTC to 9:10 PM UTC as a result of a file system permission issue on the production API server. This consequently affected the Dashboard and external API integrations.

Root cause

We recently made an improvement to our production infrastructure to make it more secure. Part of this was setting up a much more granular secure by default permission structure on the file system. This affected the API app server boot process that relies on a cache to speed up boot times.

Resolution and recovery

Our engineers were able to identify the issue as soon as it occurred via our application monitoring system, addressed the issue, and resumed normal operation.

Corrective and preventive measures

We deeply apologize for the disruption, service reliability is always a top priority for Maxihost and we understand how critical our services are to your company. We’re working with our teams to set up an alternative application boot process that is less dependent on a file cache.
Jun 1, 17:30 GMT-03:00